Built for teams that live on the phone
28dialer exists to give call centres a dialer that is simple to start with, dependable to run and backed by people who reply when you need them.
A dialer team, not just a dialer
We set up and manage hosted dialers for call centres of different sizes. Our customers come to us because they want to focus on their campaigns and leave the servers, updates and troubleshooting to someone else.
We work closely with each customer during setup and stay available afterwards, because a dialer is only useful when agents are actually on calls.
What customers can expect from us
- A complete setup: dialer, webphone and reporting in one place
- Help getting started, from the first campaign to the first call
- Clear pricing agreed before you begin
- Support from people who know the platform
For sales, support and collections teams
28dialer is used wherever a team spends its day on the phone: outbound sales, appointment setting, customer support and follow-up calls.
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How we work
Reliability first
A call centre stops when its dialer stops, so keeping the platform running comes before everything else.
Straight answers
We tell you what the platform does and what it does not, and we say so before you sign up.
Customers come first
We measure ourselves by whether your agents are talking to customers, not by features on a list.
Want to know more?
We are happy to answer questions about the platform and how we work.